Report Coursework Example | Topics and Well Written Essays - 1000 words - 1

Report - Coursework Example Communication can only be successful and effective, it has to be two way. Therefore, this implies that a good manager should not only be a good orator but also a good listener. This means that it is not only the managers who would be the cause of communication breakdown in the organisation but the employees as well. Employees need to have the confidence to share any concerns they may have concerning the running of the organisation since in the end they also have some stake in the performance of the organisation. The aim of this report was to identify the possible causes of lack of communication in the organization, and from these propose possible recommendations that could ensure better management, and greater and better communication between managers and the staff. Fear makes the staff feel the urge to protect them. In such a case, they are likely not to be open to sharing any interests or thoughts pertaining to their work in the organisation. Consequently, this will result in subdued communication in the organisation. This makes it hard for the staff in the organisation to work towards attaining the goals and objectives of the organisation. Inevitably, the organisation will suffer and lose its competitive edge in the overly competitive market. According to the egalitarian theories of leadership, everyone at the place of work are equal and need to be treated like so. This will ensure that the employees feel free enough to easily share their views. In an instance where the members of the organisation lack any form of commitment to the achievement of the goals and objectives, they tend to slack. They will not have the drive to perform well or do their assigned work to the best of their abilities. The staff will barely focus on what it takes in order for the organisation to success. The result of this is normally lack of communication. According to Douglas McGregor’s Theory Y of management

Comparing the Logistics Hubs of Worldwide Markets Research Paper

Comparing the Logistics Hubs of Worldwide Markets - Research Paper Example The potential for logistic hubs are studied, gaps in the logistic system are identified and recommended measures are suggested. The various trend and innovations in the logistics industry are considered in this report and suitable recommendation is given as to the strategies that the logistic hubs should take up to maintain their position in the fast-evolving logistics industry. Keywords The following keywords are used: logistics management, globalization, logistic hubs, logistics technologies, outsourcing. Introduction The advent of globalization, innovations in technology, mergers and acquisitions, consolidations and the boom of outsourcing have led to a huge growth in the logistics industry throughout the world. The logistics service providers are designing and implementing new services and capabilities to meet the new demands and expectations of the customers. With the evolution of a sophisticated logistics framework, the major logistics hubs in countries like Singapore, Hong Kon g, and New York are focusing on strategic approaches based on information rather than on the goods oriented commoditized approach. The customers are looking for all the services integrated into one point so as to avoid the complexities of involving a number of parties across the supply chain process. A single point of contact is preferred in today’s logistics market. The logistics market all around the globe has started adopting new models and new technologies to address the changing requirements of the market. The models are based on the levels of assets, collaborations, Information technology capabilities, and the scope of the services offered across the supply chain. The logistics model has evolved to a specialized function to fourth party logistics and Fifth party logistics. The third party logistics model has added capabilities and integration of the different operations in their model. The first party logistics and the second party logistics handle the storage of the as sets. Thus, they have higher asset intensity levels and lower barriers to entry. The fourth party logistics is an integrating model that puts together all the capabilities, resources and technologies to design and implement an enhanced supply chain service. The factors that create the highest opportunity for the logistics service providers are as follows: management of complex supply chains, comparatively high-value products, increased spending on logistics processes, decentralized logistics management, time sensitivity of the supply chain process and logistics management across multiple modes. The status of the logistics industry has considerably improved over the last few years. This improvement has been done due to the proper recognition of the following factors impacting the industry: High level of competition for both the users and the service providers which drives the continuous improvement in the operations. Increase in logistics opportunities and costs driving huge savings. Innovation in operational processes such as total quality management (TQM), just in time (JIT), time compression, flexible processes etc. (Carlson, 1989, p. 315). Growing need for adopting new technologies in order to identify and track goods.     

Benefit Payments to People who Misuse Alcohol

Benefit Payments to People who Misuse Alcohol Introduction Government policies and assistance for people who misuse alcohol raise controversial issues for legislators, policymakers and practitioners alike. Goodman (2007) highlights that government policy adopts both a ‘carrot and ‘stick approach. While individuals who misuse substances are encouraged to seek treatment, there is also the threat that for those who choose not to engage in programmes, they run the risk of being targeted if they continue in their addiction. Thus those whose alcohol addiction has caused them to become involved in criminal/illegal activities and who refuse to engage with alcohol interventions face agencies using enforcement and prosecution if they continue with their behaviours. Harm caused by alcohol is Scotlands biggest health challenge. Changing Scotlands Relationship with Alcohol: A Framework for Action was published to address Scotlands  £2.25 billion alcohol misuse problem. The governments focus is on reducing costs, recovery and making sure that people who need help are identified sooner and directed towards the right services (Scottish Government, 2009). In line with this, there have been significant changes in welfare policies for people who misuse alcohol. There is no clear of the number of people with drug and alcohol problems receiving social work interventions. Research is usually based on specialised practice teams, for example, teams working with children and families. Research suggests that approximately 25 per cent of children on child protection registers involve parental alcohol and or drug use. (Advisory Council on the Misuse of drugs (ACMD) 2003) while Hayden (2004) points out that higher estimates have been found among children and families services more broadly. Further research highlights that drug and alcohol misuse is prevalent with the many groups of people social workers often work with, for example, 44 per cent of people with mental ill health use substances in harmful or hazardous ways (Weaver et al, 2003) and among young people aged 14-15, research has shown that drinking alcohol is a regular occurrence (Institute of Alcohol Studies, 2009). Gender is also an important area in the field of substance misuse with rese arch showing that it is often thought for it to be worse for a woman to be drunk than a man (Sandmaier, 1992). It would appear that the experience of alcohol abuse may be different for a man and a woman. My interest in addictions developed whilst on placement with a voluntary organisation working with young people involved with offending and/or anti social behaviour. The placement demonstrated the increase in the extent to which drug and alcohol use influences the involvement of young people in offending (Rutter et al, 1998). An opportunity whilst on a mental health placement to work with a woman experiencing severe emotional, behavioural and financial difficulties who was alcohol dependent alerted me to the profound effects of addiction, the effect of proposed policy changes and to some of the difficulties experienced whilst working with this client group. By 2009, the harm caused by alcohol and the cost to UK society had become a topical debate. Current downturns in the UK economic climate coupled with large number of economically inactive individuals and an increase in worklessness created much cause for concern. It was decided to focus this study on alcohol dependent service users in light of the new legislation in the UK which aimed to support individuals with health difficulties in getting back to work. Aims of the Research This research aim is to explore the experiences and perceptions of front line workers regarding the implication of the new Employment and Support Allowance for people who misuse alcohol and the implications this has for social work practice and will broadly cover issues such as: What difference, if any, has the introduction of the new Employment and Support Allowance made to work carried out with alcohol dependent service users? Should the implementation of this Allowance be subject to specific conditions? What is the experiences of working with alcohol dependent service users? Outline of the dissertation A review of the relevant literature is presented in chapter two in order to set the study in its legal, political and practice context. The approach and methods used to collect the data will be explored in chapter three. Chapter four presents and discusses the findings and chapter five presents the final analysis, draws some conclusions and makes some suggestions for future practice and research. All names including the name of the organisation in which the research is based have been changed in accordance with confidentiality agreements. Chapter 1 Literature Review INTRODUCTION This literature review is divided into four sections. Section one addresses, understandings of alcohol abuse. Political responses to alcohol abuse is the focus of section two. Section three explores the reasons for change and section four discusses practice issues, challenges and dilemmas. The terms alcohol addiction, alcoholism, and alcohol dependence have the same meaning. No one term is more serious than the other. Different terms have evolved over the years to overcome the negative stigma of addiction. Some people are not addicted to drugs or alcohol, but abuse them. The American Psychiatric Association (DSM-IV) uses specific criteria over a 12 month period to differentiate between dependence and abuse. If an individual fulfils the criteria for substance dependency then a diagnosis of substance abuse does not apply (Petersen McBride, 2002). For the purpose of this research, the term alcohol abuse will be used to describe individuals who abuse alcohol as well as those who are categorised as alcohol dependent. SECTION 1 Understandings of alcohol abuse The use of alcohol is long standing within Western culture. As the research has a focus on alcohol abuse, consideration must be given to the reasons why such a growth in excessive drinking emerged. The social changes stemming from the industrial revolution are therefore significant. Previous to these, ideas centred on the view that human beings were thought to be rational and exercised free will in relation to self enjoyment. Individuals were seen to exercise choice; â€Å"Drunkenness was a choice, albeit a sinful one, which some individuals made.† (Levine, 1978, p146) The movement of people from rural to urban areas because of the need for organised labour together with the growth in population meant that there were significantly high concentrations of people. Social problems emerged on an exceptional scale with excessive alcohol consumption and related safety at work issues causing great public concern. Problems relating to alcohol abuse thus became more socially significant. Many theories exist in relation to understanding the causes of alcohol abuse. Early explanations to problems with substance misuse focused on moral issues and the idea that alcohol consumption and ungodliness were linked. Individuals who had problems with drink were viewed as being ‘weak willed or ‘sinful with ‘treatment focusing on punishment or religious conversion (Petersen McBride, 2002, p34*). During the nineteenth century, scientific explanations began to emerge in relation to understanding the spread of excessive drinking behaviour in society; this was the first time that the idea of alcoholism as a disease was considered (Collins, 1990). Applying such a medical analysis allowed for a new awareness, understanding and even sympathetic attitude towards alcohol consumption and its related problems. Pressure on the State to ensure that alcoholism was recognised as a disease which required specific medical attention was now evident. Petersen McBride (2002) highlight that substance use is different from dependence or addiction. When a person tries a substance once or for the first few times, it is seen as ‘experimental. Substance misuse can also be ‘recreational meaning a person may misuse a substance, for example, alcohol, occasionally or on a social basis. The individual is seen as ‘dependent if they have developed a dependent pattern on a substance and misuse it continually. Critics argue that the disease approach focuses the attention only on the dependent problem drinker, the drinker who is experiencing severe physical and social consequences. Problems can occur at any of these stages with different interventions available, for example, the ‘disease model supports the argument for total abstinence and is broadly supported by Alcoholics Anonymous. However this model will not work for everyone. Alternatively, models which focus on harm reduction through controlled drinking, for example , the ‘wheel of change model, are also accepted within drug and alcohol services (Goodman, 2007). Difficulties arise when categorising individuals and in relation to the language used; for example what constitutes recreational use? What is the difference between dependence and addiction? The language used within alcohol literature varies greatly. It is possible for someone to be in all three stages at once; for example someone who is dependent on alcohol may recreationally misuse cannabis. There appears to be a move away from socially constructed terms such as addiction, with research highlighting that terms such as ‘addict or ‘alcoholic carry with them a negative connation and are powerful labels. Goodman (2007) points out that it is better to call a person drug dependent, where the dependency is the compulsion to keep taking drugs. There is no one clear definition of alcohol abuse as a disease. Kessel Walton (1989) highlight that ‘alcoholism is a difficult subject to study and alcoholism is a term with multiple and sometimes conflicting definitions. Defining what constitutes an ‘alcoholic and what constitutes a ‘non-alcoholic is difficult. Collins (1990) highlights that; â€Å"It is now accepted that problem drinking exists on a continuum, with normal or non-problem drinking at one end and severe dependence at the other† (Collins, 1990, p49*) Developments in research into dependency have led to risk factors such as stress, social environment, emotional health, genetic predisposition, age, and gender being identified. For example, studies have shown that children born from alcohol dependent parents who are adopted into families with no dependency issues are at greater risk of becoming alcohol dependent than the rest of the population. This would suggest that there is some genetic predisposition to alcohol dependence. Children born and raised by alcohol dependent parents have an even greater rate of becoming alcohol dependent, although here learnt behaviour may also be a factor (ref). Psychological theories such as Social Learning Theory relate behaviour to processes that take place within the individuals mind rather than the physical structure of the brain. Behaviour is believed to be conditioned by the expectations of the individual in carrying out a particular action, for example, immediate short term effects of alcohol can create feelings of enjoyment or eliminate unpleasant withdrawals. In the long term the advantages of stopping may be less rewarding than the short term gratification of prolonged misuse. Certain studies question the idea of rewarded behaviour and that addiction is a consequence. Chein (1964) found that when normal subjects were given narcotics, although they found the experience pleasurable, they did not become compulsive drug users, suggesting that drugs are not inherently rewarding as Social Learning Theory purports. Furthermore, it was found that a percentage of people who developed dependencies became dependent anyway despite having found the initial drug experience unpleasant. Regardless of these concerns, the conditioning model is well supported and highlights once again that addictive behavior is complex and difficult to place into a single model. Social Learning theory is helpful in explaining the differences in social attitudes to alcohol abuse in women. Sandmaier (1992) surveyed attitudes towards alcohol abuse among four hundred women and men of varying socioeconomic classes, ethnicity and age in the United States and found that the majority thought it to be worse for a woman to be drunk than a man. Labelling someone as an ‘alcoholic can be stigmatising and affect an individuals self-efficacy and self-esteem (Goodman, 2007). Attitudes towards drinking are not homogeneous, however the stigma attached to female alcohol abuse significantly shapes the experience, rendering it different from the experience of a man. Alcohol abuse for women threatens societys formed image about women being good mothers or good wives. Problem drinking often goes undetected amongst women due to a fear of condemnation by society. Women experiencing alcohol problems can be viewed as ‘repulsive and disgraceful. Such cultural judgments can therefore adversely affect women seeking help (Sandmaier, 1992, p8). Theories of personality are located somewhere between the biological and psychological with suggestions that certain types of people will experience problems with alcohol dependency. The term ‘addictive personality is sometimes used but critics have questioned this, concluding that there is no one type of personality more likely to abuse substances or develop substance dependency (Nathan, 1988). What appears to be more accurate is that specific personality traits have been linked to substance misuse, for example, sensation seeking has been identified as a personality trait that may be common in those who choose to abuse substances (Zuckerman, 1979). Two main schools of thought appear to be evident in relation to understanding alcohol abuse; the biological standpoint and a more psychosocial belief structure. It is important to understand that theories provide useful contributions to understanding substance dependence but that no integrated theory exists. â€Å"As there is no one substance use experience and no one encompassing theory, there can be no one specific response.† (Petersen McBride, 2002, p36) What looks apparent is that society, for many years, has had an ambivalent attitude towards alcohol consumption. Confusion of attitudes inevitably result from shifts among policy makers in line with changes in dominant viewpoints. Predominant medical understandings of alcohol abuse which consider ‘alcoholism as a disease justify state intervention such as help through health care to address the damage caused to the body. Whatever the reasons behind substance abuse and dependency, research has shown there to be a huge cost, both financially and to human life. SECTION 2 Political responses to alcohol abuse In order to explore the States approach to tackling alcohol abuse, ideas around welfare are significant. As a result of the development of ‘alcoholism being recognised as a disease which requires treatment, distinguishable welfare needs have been identified. In reviewing ideas around welfare, the ‘welfare state in the UK differed from previous schemes of poverty relief due to its relatively universal coverage. The Social Insurance and Allied Services Report (1942) (the Beveridge Report) provided the proposals which allowed for the creation of the welfare state. The idea was to provide universal benefits to all and to address issues such as unemployment, poverty and disease. Critics argued that the creation of a ‘welfare state under Beveridges original proposal was excessively expensive, could not be financially maintained after the post war boom period and would create an unwillingness to work. Since 1979, reforms have been evident across all government sectors with more of an emphasis being placed on the responsibility of the individual. The Social Security Act (1986) brought about major structural changes to the social security system. In relation to benefits, means testing and compulsory conditions to specific benefits were established. For example, invalidity benefit for those who were unable to work due to ill health, which included alcohol dependent service users, was changed to incapacity benefit requiring all but the severely disabled, below pension age, to become job seekers. This brought about a new culture towards welfare which the ‘New Labour government elected in the 1997 election were quick to embrace. Alcock et al (2008) highlight that in analysing current political attitudes, an account of social policy now is an account of the shape it has been given by the New Labour Government in power. The Government believes that paid work has many rewards, for example, it increases independence, health and well being. The government wants to provide the opportunity for as many people as possible to access employment and share such rewards. Employment policies occupy a central but controversial place in debates about the future of welfare. Welfare-to work programmes for those who are able to work have been introduced in an attempt to move away from the ‘old passive benefit system (Alcock et al, 2008, p342). Developments have seen groups that had previously not been expected to find paid work, for example, people with disabilities, now being include d in this approach. The Welfare Reform Act (2009) which applies to England, Wales and Scotland sets out the framework necessary for the future abolition of Income Support, and the movement of claimants of that benefit to Jobseekers Allowance with differing degrees of conditionality, or to Employment and Support Allowance. The Act provides for those who have problems with alcohol to be directed to make, and comply with, a rehabilitation plan. Concern about the negative consequences of alcohol abuse has reached a significantly high point on the current political agenda. At a national level the problems associated with alcohol abuse is recognised as a priority by the Government. Local governments have developed their own frameworks for addressing alcohol related harm, for example, ‘Changing Scotlands Relationship with Alcohol: A Framework for Action (Scottish Government, 2009). The role alcohol plays in the UKs economy can be both positive and negative. There are wide-reaching economic benefits derived from alcohol and alcohol consumption such as the provision of employment and tax revenues. The total value of the UK drinks market exceeds  £30 billion. The justification for alcohol excise duties ensures that the consumer directly contributes to any costs that alcohol consumption imposes on society as alcoholic drink is subject to both excise and VAT. Revenue for the Exchequer is substantial and has been increasing for the last 30 years. The alcoholic drinks industry reports to generate approximately one million jobs across the whole supply chain. The British Beer and Pub Association reports that there are over one million people employed in hotels, restaurants, pubs and clubs (Institute of Alcohol Studies, 2008). It is evident that alcohol plays an important role in the success of certain parts of industry in UK society. In relation to the harm caused by alcohol in Scotland, there were over 40,000 hospital admissions in 2007-8 due to alcohol related illness and injury and deaths related to alcohol have more than doubled in the last 15 years. Rates of liver cirrhosis in Scotland are growing faster than anywhere else in the world and life expectancy in some parts of Scotland has fallen significantly short of life expectancy elsewhere. Research suggests that alcohol plays a significant part in these inequalities (Scottish Government, 2009). Research has shown that drinking alcohol in Scotland is a common occurrence for the majority of young people between the ages of 12 and 15 and that the problem with underage drinking is rising (Institute of Alcohol Studies, 2009). If people are drinking at a younger age they are at greater risk of developing dependencies, experiencing health difficulties or becoming economically inactive, all of which will have a detrimental effect on the economy. To address the problem of underage drinking initiatives and proposals are ongoing. In 2008, certain councils piloted local bans on under-21s using off-licenses. Results indicated that the level of assaults, vandalism and general complaints about young people fell significantly. These pilots were viewed successfully but critics argue that governments need to focus on wider issues such as poverty in order to change Scotlands attitude to alcohol (The Times, 2008). The regulation of the sale of alcohol has a long history in UK society. Whilst the minimum age of eighteen years old to purchase alcohol has remained the same, the variety of outlets licensed to sell alcohol and the opening times of these has changed dramatically. Tensions exist for government in relation to the deregulation of alcohol along with the wider availability of it and concerns about Scotlands problematic relationship with alcohol. Current government policy appears to be tailored towards the health benefits of reducing alcohol consumption and dependency and addressing the detrimental effects on health services and other related social problems. This appears to be the Governments focus regardless of the opportunity to raise substantial revenue through the taxation of alcohol. Such changes in political attitudes towards alcohol abuse have brought about firmer regulations governing the sale and possession of alcohol, for example, The Licensing (Scotland) Act 2005 represents th e biggest changes to the Licensing System in Scotland in over thirty years. The Act increases responsibility for those who are involved in the sale of alcohol and places restrictions on drinks promotions, for example, Happy Hours and two-for-one promotions can no longer be used by licensed premises. Recent reforms relate to the Scottish Governments introduction of the Alcohol Bill. This Bill proposes a number of measures to tackle alcohol-related harm including a 40 pence per unit minimum price (Scottish Government, 2009). However critics argue that pricing measures will not tackle the underlying reasons why people drink harmfully. Changes in regulations have came about to address issues such as public disorder and underage drinking as alcohol abuse is significantly linked to these. Law and order and health are just some of many Government departments which are affected by alcohol-related harm. The total cost to UK society is vast. The National Social Marketing Centre in 2007 estimated a cost  £55.1 billion. This estimate was composed of  £21 billion cost to individuals and families/households,  £2.8 billion cost to public health and care services,  £2.1 billion cost to the Criminal Justice System, Education and Social Services,  £7.3 billion cost to employers (includes days lost to affects of alcohol abuse) and  £21.9 billion in human cost (reduced quality of life adjusted years) (House of Commons, 2009). The increasing cost of alcohol abuse and related concerns are therefore key considerations for government. SECTION 3 Need for change? During this time of economic recession, the government is paying significant attention to welfare reform. Government publications such as Raising Expectations and Increasing Support: Reforming Welfare for the Future (2008) detail plans for the future as part of New Labours vision for a personalised welfare state. There appears to be a number of reasons why the government wants to increase employment levels, helping to explain why the governments focus has been on welfare reforms. The rate of worklessness, that is, those detached from the labour market, for example, alcohol-dependent and economically inactive individuals is significant. The Office for National Statistics (2009) reported that the number of working-age people in workless households in April-June 2009 reached 4.8 million. This was a rise of 500,000 from the previous year. The number of workless households with children reached 1.9 million, highlighting a rise of 170,000. The percentage of households in which no adults worked also increased by 1.1 percentage points from the previous year. These s reflect the highest rates since 1999 and the highest year-on-year increase since 1997. Increasing the number of economically active in society is crucial for government as they fund the economically dependent. Worklessness is linked to poor health and poverty and both poverty and worklessness are intergenerational; a working household is not only less likely to be in poverty, but also children living in the household are less likely to be in poverty as adults (Centre for Longitudinal Studies, 2007). Some argue that benefit payments accompanied with weak or no work expectations trap the very people they are supposed to help. Worklessness and the increasing cost of alcohol abuse are therefore key considerations for current government and help to explain reasons for change. Recognition that the number of people over state pension age has exceeded the number of children has raised government concerns. The dilemma of an ageing population has caused alarm for both public and private sectors, for example, concerns relate to pensions, the size of the workforce and the capacities of the health and social services. Alcock et al (2008) point out: â€Å"For governments, high rates of employment boost tax revenues, reduce spending on social security benefits and make it easier to fund other social policies and meet the anticipated costs of an aging population† (Alcock et al., 2008, p.311). The Department for Work and Pensions (DWP) points out that the new Employment and Support Allowance focuses on enabling disabled people and individuals with a health condition to engage in appropriate work, if they are able. The government has indicated that over 2.6 million people depend on incapacity benefits in the UK and that nine out of ten new claimants say that they want to return to work. The government cites this as one of the reasons why change has occurred (DWP, 2008). The idea that alcohol dependent service users are required to find suitable work raises questions about the availability, types of jobs and the level of pay required to help families out of poverty. Alcoholism is seen to have both direct and indirect effects on earnings and employment. Productivity and reliability in the labour market can be affected by the physical and mental health problems linked with alcohol dependency. That is, sickness, hangover or late arrivals are work characteristics that lead to reduced reliability and productivity. Indirect effects relate to a possible lack of education if a dependency has prevented an individual from completing or advancing at school. This possible lack of education could lead to lower wages and a limited selection of jobs. Difficulties in maintaining employment may also be experienced by individuals who are alcohol dependent, as reduced reliability leads to job loss and decreased employability. Consequently the lack of work experience ca n lead to lower wages and earnings (MacPherson, 1998). However, having someone in work does not necessarily mean the household will not be poor; thus, debates continue in relation to the role that employment policies play in reducing poverty. The new Employment and Support Allowance places obligations upon disabled people, including alcohol dependent individuals judged to be capable of work. Creating ideas that centre on having norms which is to be in full time paid work is perhaps stigmatising and disadvantaging to those people whose capabilities mean they have to work less or at a slower rate. Critics would argue that the new system will make it difficult for individuals to refuse a job if they consider it beneath their dignity, thus raising questions about the value of autonomy in our society. Increasing the degree of conditionality in the benefit system could perhaps add strength to the argument that too often ‘poor people can be treated as though they have no right to pursue a career of their choice, how to allocate time between family responsibilities or work outside their home or how to meet their family responsibilities. Some would argue that ‘poor people do not receive the same minimum respect as other citizens (Young, 2002). SECTION 4 Practice issues, challenges and dilemmas Some people with disabilities need extra resources, equipment or personal care to function independently and/or benefit from welfare-to-work government policies. In relation to people who misuse alcohol and claim Employment and Support Allowance on the grounds of incapacity, this section will examine some of the current practice issues and the main challenges and dilemmas that can arise. Many people with substance misuse issues appear to lack serious motivation to change behaviour that could be described as self-destructive. In relation to what works to motivate people to change, research has shown that scare tactics and confronting individuals are likely to lead to a defensive reaction, whilst labeling an individual as an ‘alcoholic or ‘addict is unhelpful and does not support the person to change (Goodman, 2007). Setting goals is important, but for any assistance to be successful, such goals must be a shared aspiration between the individual and worker. How successful the new system will be in helping people who misuse alcohol return to work will perhaps be more related to how well it works with individuals in assessing what they are capable of and how effective it is in assessing what help and support service users need to manage their condition, rather than the increasing conditionality and penalties. The Welfare Reform Act (2009) gives Job Centre advisers the power to assess individuals for alcohol problems and to force those with a dependency to undergo treatment. Individuals who refuse will lose benefits. Critics argue that job Centre advisers do not have the training for this role, and that specialised drug and alcohol professionals would need to carry out such assessments. There is also concern whether drug and alcohol services have the resources to deal with the increased number of perhaps, involuntary clients. The charity Alcohol Concern estimates that only one in 18 individuals who have an alcohol dependency can to access treatment (Hunter, 2009). The focus on what works best with alcohol and drug problems is of great importance. Challenges arise from frustrations felt by workers seeing people with alcohol or drug problems repeatedly in and out of the ‘revolving door of services. Attempting to change a long term pattern of drinking is extremely difficult, with research showing that several or more attempts can be required. Petersen and McBride (2002) highlighted that: â€Å"The inability to stop using drugs and especially the inability to avoid returning to use are at the heart of what we mean by addiction. In this respect, the problem of relapse is one of the defining features of the addictive disorders† (Petersen and McBride, 2002, p189) If relapse is a defining feature of the addictive disorder, how do welfare changes which make more condition and create more complex systems incorporate this known feature of the addiction cycle? Dilemmas arise in relation to the new system and the lack of sensitivity to the particular conditions such as alcohol abuse with its relapse and periodic ‘down periods. Critics point out that an individuals alcohol dependency might be an indication that he or she is struggling to cope and that removing benefits could have detrimental effects. Removing or reducing alcohol dependent service users benefits could create more strain in their lives and make their alcohol issues worse. This, in turn, would be less likely to help individuals in getting back to work, and therefore the new system would have achieved the opposite of its intended purpose. How individuals would Benefit Payments to People who Misuse Alcohol Benefit Payments to People who Misuse Alcohol Introduction Government policies and assistance for people who misuse alcohol raise controversial issues for legislators, policymakers and practitioners alike. Goodman (2007) highlights that government policy adopts both a ‘carrot and ‘stick approach. While individuals who misuse substances are encouraged to seek treatment, there is also the threat that for those who choose not to engage in programmes, they run the risk of being targeted if they continue in their addiction. Thus those whose alcohol addiction has caused them to become involved in criminal/illegal activities and who refuse to engage with alcohol interventions face agencies using enforcement and prosecution if they continue with their behaviours. Harm caused by alcohol is Scotlands biggest health challenge. Changing Scotlands Relationship with Alcohol: A Framework for Action was published to address Scotlands  £2.25 billion alcohol misuse problem. The governments focus is on reducing costs, recovery and making sure that people who need help are identified sooner and directed towards the right services (Scottish Government, 2009). In line with this, there have been significant changes in welfare policies for people who misuse alcohol. There is no clear of the number of people with drug and alcohol problems receiving social work interventions. Research is usually based on specialised practice teams, for example, teams working with children and families. Research suggests that approximately 25 per cent of children on child protection registers involve parental alcohol and or drug use. (Advisory Council on the Misuse of drugs (ACMD) 2003) while Hayden (2004) points out that higher estimates have been found among children and families services more broadly. Further research highlights that drug and alcohol misuse is prevalent with the many groups of people social workers often work with, for example, 44 per cent of people with mental ill health use substances in harmful or hazardous ways (Weaver et al, 2003) and among young people aged 14-15, research has shown that drinking alcohol is a regular occurrence (Institute of Alcohol Studies, 2009). Gender is also an important area in the field of substance misuse with rese arch showing that it is often thought for it to be worse for a woman to be drunk than a man (Sandmaier, 1992). It would appear that the experience of alcohol abuse may be different for a man and a woman. My interest in addictions developed whilst on placement with a voluntary organisation working with young people involved with offending and/or anti social behaviour. The placement demonstrated the increase in the extent to which drug and alcohol use influences the involvement of young people in offending (Rutter et al, 1998). An opportunity whilst on a mental health placement to work with a woman experiencing severe emotional, behavioural and financial difficulties who was alcohol dependent alerted me to the profound effects of addiction, the effect of proposed policy changes and to some of the difficulties experienced whilst working with this client group. By 2009, the harm caused by alcohol and the cost to UK society had become a topical debate. Current downturns in the UK economic climate coupled with large number of economically inactive individuals and an increase in worklessness created much cause for concern. It was decided to focus this study on alcohol dependent service users in light of the new legislation in the UK which aimed to support individuals with health difficulties in getting back to work. Aims of the Research This research aim is to explore the experiences and perceptions of front line workers regarding the implication of the new Employment and Support Allowance for people who misuse alcohol and the implications this has for social work practice and will broadly cover issues such as: What difference, if any, has the introduction of the new Employment and Support Allowance made to work carried out with alcohol dependent service users? Should the implementation of this Allowance be subject to specific conditions? What is the experiences of working with alcohol dependent service users? Outline of the dissertation A review of the relevant literature is presented in chapter two in order to set the study in its legal, political and practice context. The approach and methods used to collect the data will be explored in chapter three. Chapter four presents and discusses the findings and chapter five presents the final analysis, draws some conclusions and makes some suggestions for future practice and research. All names including the name of the organisation in which the research is based have been changed in accordance with confidentiality agreements. Chapter 1 Literature Review INTRODUCTION This literature review is divided into four sections. Section one addresses, understandings of alcohol abuse. Political responses to alcohol abuse is the focus of section two. Section three explores the reasons for change and section four discusses practice issues, challenges and dilemmas. The terms alcohol addiction, alcoholism, and alcohol dependence have the same meaning. No one term is more serious than the other. Different terms have evolved over the years to overcome the negative stigma of addiction. Some people are not addicted to drugs or alcohol, but abuse them. The American Psychiatric Association (DSM-IV) uses specific criteria over a 12 month period to differentiate between dependence and abuse. If an individual fulfils the criteria for substance dependency then a diagnosis of substance abuse does not apply (Petersen McBride, 2002). For the purpose of this research, the term alcohol abuse will be used to describe individuals who abuse alcohol as well as those who are categorised as alcohol dependent. SECTION 1 Understandings of alcohol abuse The use of alcohol is long standing within Western culture. As the research has a focus on alcohol abuse, consideration must be given to the reasons why such a growth in excessive drinking emerged. The social changes stemming from the industrial revolution are therefore significant. Previous to these, ideas centred on the view that human beings were thought to be rational and exercised free will in relation to self enjoyment. Individuals were seen to exercise choice; â€Å"Drunkenness was a choice, albeit a sinful one, which some individuals made.† (Levine, 1978, p146) The movement of people from rural to urban areas because of the need for organised labour together with the growth in population meant that there were significantly high concentrations of people. Social problems emerged on an exceptional scale with excessive alcohol consumption and related safety at work issues causing great public concern. Problems relating to alcohol abuse thus became more socially significant. Many theories exist in relation to understanding the causes of alcohol abuse. Early explanations to problems with substance misuse focused on moral issues and the idea that alcohol consumption and ungodliness were linked. Individuals who had problems with drink were viewed as being ‘weak willed or ‘sinful with ‘treatment focusing on punishment or religious conversion (Petersen McBride, 2002, p34*). During the nineteenth century, scientific explanations began to emerge in relation to understanding the spread of excessive drinking behaviour in society; this was the first time that the idea of alcoholism as a disease was considered (Collins, 1990). Applying such a medical analysis allowed for a new awareness, understanding and even sympathetic attitude towards alcohol consumption and its related problems. Pressure on the State to ensure that alcoholism was recognised as a disease which required specific medical attention was now evident. Petersen McBride (2002) highlight that substance use is different from dependence or addiction. When a person tries a substance once or for the first few times, it is seen as ‘experimental. Substance misuse can also be ‘recreational meaning a person may misuse a substance, for example, alcohol, occasionally or on a social basis. The individual is seen as ‘dependent if they have developed a dependent pattern on a substance and misuse it continually. Critics argue that the disease approach focuses the attention only on the dependent problem drinker, the drinker who is experiencing severe physical and social consequences. Problems can occur at any of these stages with different interventions available, for example, the ‘disease model supports the argument for total abstinence and is broadly supported by Alcoholics Anonymous. However this model will not work for everyone. Alternatively, models which focus on harm reduction through controlled drinking, for example , the ‘wheel of change model, are also accepted within drug and alcohol services (Goodman, 2007). Difficulties arise when categorising individuals and in relation to the language used; for example what constitutes recreational use? What is the difference between dependence and addiction? The language used within alcohol literature varies greatly. It is possible for someone to be in all three stages at once; for example someone who is dependent on alcohol may recreationally misuse cannabis. There appears to be a move away from socially constructed terms such as addiction, with research highlighting that terms such as ‘addict or ‘alcoholic carry with them a negative connation and are powerful labels. Goodman (2007) points out that it is better to call a person drug dependent, where the dependency is the compulsion to keep taking drugs. There is no one clear definition of alcohol abuse as a disease. Kessel Walton (1989) highlight that ‘alcoholism is a difficult subject to study and alcoholism is a term with multiple and sometimes conflicting definitions. Defining what constitutes an ‘alcoholic and what constitutes a ‘non-alcoholic is difficult. Collins (1990) highlights that; â€Å"It is now accepted that problem drinking exists on a continuum, with normal or non-problem drinking at one end and severe dependence at the other† (Collins, 1990, p49*) Developments in research into dependency have led to risk factors such as stress, social environment, emotional health, genetic predisposition, age, and gender being identified. For example, studies have shown that children born from alcohol dependent parents who are adopted into families with no dependency issues are at greater risk of becoming alcohol dependent than the rest of the population. This would suggest that there is some genetic predisposition to alcohol dependence. Children born and raised by alcohol dependent parents have an even greater rate of becoming alcohol dependent, although here learnt behaviour may also be a factor (ref). Psychological theories such as Social Learning Theory relate behaviour to processes that take place within the individuals mind rather than the physical structure of the brain. Behaviour is believed to be conditioned by the expectations of the individual in carrying out a particular action, for example, immediate short term effects of alcohol can create feelings of enjoyment or eliminate unpleasant withdrawals. In the long term the advantages of stopping may be less rewarding than the short term gratification of prolonged misuse. Certain studies question the idea of rewarded behaviour and that addiction is a consequence. Chein (1964) found that when normal subjects were given narcotics, although they found the experience pleasurable, they did not become compulsive drug users, suggesting that drugs are not inherently rewarding as Social Learning Theory purports. Furthermore, it was found that a percentage of people who developed dependencies became dependent anyway despite having found the initial drug experience unpleasant. Regardless of these concerns, the conditioning model is well supported and highlights once again that addictive behavior is complex and difficult to place into a single model. Social Learning theory is helpful in explaining the differences in social attitudes to alcohol abuse in women. Sandmaier (1992) surveyed attitudes towards alcohol abuse among four hundred women and men of varying socioeconomic classes, ethnicity and age in the United States and found that the majority thought it to be worse for a woman to be drunk than a man. Labelling someone as an ‘alcoholic can be stigmatising and affect an individuals self-efficacy and self-esteem (Goodman, 2007). Attitudes towards drinking are not homogeneous, however the stigma attached to female alcohol abuse significantly shapes the experience, rendering it different from the experience of a man. Alcohol abuse for women threatens societys formed image about women being good mothers or good wives. Problem drinking often goes undetected amongst women due to a fear of condemnation by society. Women experiencing alcohol problems can be viewed as ‘repulsive and disgraceful. Such cultural judgments can therefore adversely affect women seeking help (Sandmaier, 1992, p8). Theories of personality are located somewhere between the biological and psychological with suggestions that certain types of people will experience problems with alcohol dependency. The term ‘addictive personality is sometimes used but critics have questioned this, concluding that there is no one type of personality more likely to abuse substances or develop substance dependency (Nathan, 1988). What appears to be more accurate is that specific personality traits have been linked to substance misuse, for example, sensation seeking has been identified as a personality trait that may be common in those who choose to abuse substances (Zuckerman, 1979). Two main schools of thought appear to be evident in relation to understanding alcohol abuse; the biological standpoint and a more psychosocial belief structure. It is important to understand that theories provide useful contributions to understanding substance dependence but that no integrated theory exists. â€Å"As there is no one substance use experience and no one encompassing theory, there can be no one specific response.† (Petersen McBride, 2002, p36) What looks apparent is that society, for many years, has had an ambivalent attitude towards alcohol consumption. Confusion of attitudes inevitably result from shifts among policy makers in line with changes in dominant viewpoints. Predominant medical understandings of alcohol abuse which consider ‘alcoholism as a disease justify state intervention such as help through health care to address the damage caused to the body. Whatever the reasons behind substance abuse and dependency, research has shown there to be a huge cost, both financially and to human life. SECTION 2 Political responses to alcohol abuse In order to explore the States approach to tackling alcohol abuse, ideas around welfare are significant. As a result of the development of ‘alcoholism being recognised as a disease which requires treatment, distinguishable welfare needs have been identified. In reviewing ideas around welfare, the ‘welfare state in the UK differed from previous schemes of poverty relief due to its relatively universal coverage. The Social Insurance and Allied Services Report (1942) (the Beveridge Report) provided the proposals which allowed for the creation of the welfare state. The idea was to provide universal benefits to all and to address issues such as unemployment, poverty and disease. Critics argued that the creation of a ‘welfare state under Beveridges original proposal was excessively expensive, could not be financially maintained after the post war boom period and would create an unwillingness to work. Since 1979, reforms have been evident across all government sectors with more of an emphasis being placed on the responsibility of the individual. The Social Security Act (1986) brought about major structural changes to the social security system. In relation to benefits, means testing and compulsory conditions to specific benefits were established. For example, invalidity benefit for those who were unable to work due to ill health, which included alcohol dependent service users, was changed to incapacity benefit requiring all but the severely disabled, below pension age, to become job seekers. This brought about a new culture towards welfare which the ‘New Labour government elected in the 1997 election were quick to embrace. Alcock et al (2008) highlight that in analysing current political attitudes, an account of social policy now is an account of the shape it has been given by the New Labour Government in power. The Government believes that paid work has many rewards, for example, it increases independence, health and well being. The government wants to provide the opportunity for as many people as possible to access employment and share such rewards. Employment policies occupy a central but controversial place in debates about the future of welfare. Welfare-to work programmes for those who are able to work have been introduced in an attempt to move away from the ‘old passive benefit system (Alcock et al, 2008, p342). Developments have seen groups that had previously not been expected to find paid work, for example, people with disabilities, now being include d in this approach. The Welfare Reform Act (2009) which applies to England, Wales and Scotland sets out the framework necessary for the future abolition of Income Support, and the movement of claimants of that benefit to Jobseekers Allowance with differing degrees of conditionality, or to Employment and Support Allowance. The Act provides for those who have problems with alcohol to be directed to make, and comply with, a rehabilitation plan. Concern about the negative consequences of alcohol abuse has reached a significantly high point on the current political agenda. At a national level the problems associated with alcohol abuse is recognised as a priority by the Government. Local governments have developed their own frameworks for addressing alcohol related harm, for example, ‘Changing Scotlands Relationship with Alcohol: A Framework for Action (Scottish Government, 2009). The role alcohol plays in the UKs economy can be both positive and negative. There are wide-reaching economic benefits derived from alcohol and alcohol consumption such as the provision of employment and tax revenues. The total value of the UK drinks market exceeds  £30 billion. The justification for alcohol excise duties ensures that the consumer directly contributes to any costs that alcohol consumption imposes on society as alcoholic drink is subject to both excise and VAT. Revenue for the Exchequer is substantial and has been increasing for the last 30 years. The alcoholic drinks industry reports to generate approximately one million jobs across the whole supply chain. The British Beer and Pub Association reports that there are over one million people employed in hotels, restaurants, pubs and clubs (Institute of Alcohol Studies, 2008). It is evident that alcohol plays an important role in the success of certain parts of industry in UK society. In relation to the harm caused by alcohol in Scotland, there were over 40,000 hospital admissions in 2007-8 due to alcohol related illness and injury and deaths related to alcohol have more than doubled in the last 15 years. Rates of liver cirrhosis in Scotland are growing faster than anywhere else in the world and life expectancy in some parts of Scotland has fallen significantly short of life expectancy elsewhere. Research suggests that alcohol plays a significant part in these inequalities (Scottish Government, 2009). Research has shown that drinking alcohol in Scotland is a common occurrence for the majority of young people between the ages of 12 and 15 and that the problem with underage drinking is rising (Institute of Alcohol Studies, 2009). If people are drinking at a younger age they are at greater risk of developing dependencies, experiencing health difficulties or becoming economically inactive, all of which will have a detrimental effect on the economy. To address the problem of underage drinking initiatives and proposals are ongoing. In 2008, certain councils piloted local bans on under-21s using off-licenses. Results indicated that the level of assaults, vandalism and general complaints about young people fell significantly. These pilots were viewed successfully but critics argue that governments need to focus on wider issues such as poverty in order to change Scotlands attitude to alcohol (The Times, 2008). The regulation of the sale of alcohol has a long history in UK society. Whilst the minimum age of eighteen years old to purchase alcohol has remained the same, the variety of outlets licensed to sell alcohol and the opening times of these has changed dramatically. Tensions exist for government in relation to the deregulation of alcohol along with the wider availability of it and concerns about Scotlands problematic relationship with alcohol. Current government policy appears to be tailored towards the health benefits of reducing alcohol consumption and dependency and addressing the detrimental effects on health services and other related social problems. This appears to be the Governments focus regardless of the opportunity to raise substantial revenue through the taxation of alcohol. Such changes in political attitudes towards alcohol abuse have brought about firmer regulations governing the sale and possession of alcohol, for example, The Licensing (Scotland) Act 2005 represents th e biggest changes to the Licensing System in Scotland in over thirty years. The Act increases responsibility for those who are involved in the sale of alcohol and places restrictions on drinks promotions, for example, Happy Hours and two-for-one promotions can no longer be used by licensed premises. Recent reforms relate to the Scottish Governments introduction of the Alcohol Bill. This Bill proposes a number of measures to tackle alcohol-related harm including a 40 pence per unit minimum price (Scottish Government, 2009). However critics argue that pricing measures will not tackle the underlying reasons why people drink harmfully. Changes in regulations have came about to address issues such as public disorder and underage drinking as alcohol abuse is significantly linked to these. Law and order and health are just some of many Government departments which are affected by alcohol-related harm. The total cost to UK society is vast. The National Social Marketing Centre in 2007 estimated a cost  £55.1 billion. This estimate was composed of  £21 billion cost to individuals and families/households,  £2.8 billion cost to public health and care services,  £2.1 billion cost to the Criminal Justice System, Education and Social Services,  £7.3 billion cost to employers (includes days lost to affects of alcohol abuse) and  £21.9 billion in human cost (reduced quality of life adjusted years) (House of Commons, 2009). The increasing cost of alcohol abuse and related concerns are therefore key considerations for government. SECTION 3 Need for change? During this time of economic recession, the government is paying significant attention to welfare reform. Government publications such as Raising Expectations and Increasing Support: Reforming Welfare for the Future (2008) detail plans for the future as part of New Labours vision for a personalised welfare state. There appears to be a number of reasons why the government wants to increase employment levels, helping to explain why the governments focus has been on welfare reforms. The rate of worklessness, that is, those detached from the labour market, for example, alcohol-dependent and economically inactive individuals is significant. The Office for National Statistics (2009) reported that the number of working-age people in workless households in April-June 2009 reached 4.8 million. This was a rise of 500,000 from the previous year. The number of workless households with children reached 1.9 million, highlighting a rise of 170,000. The percentage of households in which no adults worked also increased by 1.1 percentage points from the previous year. These s reflect the highest rates since 1999 and the highest year-on-year increase since 1997. Increasing the number of economically active in society is crucial for government as they fund the economically dependent. Worklessness is linked to poor health and poverty and both poverty and worklessness are intergenerational; a working household is not only less likely to be in poverty, but also children living in the household are less likely to be in poverty as adults (Centre for Longitudinal Studies, 2007). Some argue that benefit payments accompanied with weak or no work expectations trap the very people they are supposed to help. Worklessness and the increasing cost of alcohol abuse are therefore key considerations for current government and help to explain reasons for change. Recognition that the number of people over state pension age has exceeded the number of children has raised government concerns. The dilemma of an ageing population has caused alarm for both public and private sectors, for example, concerns relate to pensions, the size of the workforce and the capacities of the health and social services. Alcock et al (2008) point out: â€Å"For governments, high rates of employment boost tax revenues, reduce spending on social security benefits and make it easier to fund other social policies and meet the anticipated costs of an aging population† (Alcock et al., 2008, p.311). The Department for Work and Pensions (DWP) points out that the new Employment and Support Allowance focuses on enabling disabled people and individuals with a health condition to engage in appropriate work, if they are able. The government has indicated that over 2.6 million people depend on incapacity benefits in the UK and that nine out of ten new claimants say that they want to return to work. The government cites this as one of the reasons why change has occurred (DWP, 2008). The idea that alcohol dependent service users are required to find suitable work raises questions about the availability, types of jobs and the level of pay required to help families out of poverty. Alcoholism is seen to have both direct and indirect effects on earnings and employment. Productivity and reliability in the labour market can be affected by the physical and mental health problems linked with alcohol dependency. That is, sickness, hangover or late arrivals are work characteristics that lead to reduced reliability and productivity. Indirect effects relate to a possible lack of education if a dependency has prevented an individual from completing or advancing at school. This possible lack of education could lead to lower wages and a limited selection of jobs. Difficulties in maintaining employment may also be experienced by individuals who are alcohol dependent, as reduced reliability leads to job loss and decreased employability. Consequently the lack of work experience ca n lead to lower wages and earnings (MacPherson, 1998). However, having someone in work does not necessarily mean the household will not be poor; thus, debates continue in relation to the role that employment policies play in reducing poverty. The new Employment and Support Allowance places obligations upon disabled people, including alcohol dependent individuals judged to be capable of work. Creating ideas that centre on having norms which is to be in full time paid work is perhaps stigmatising and disadvantaging to those people whose capabilities mean they have to work less or at a slower rate. Critics would argue that the new system will make it difficult for individuals to refuse a job if they consider it beneath their dignity, thus raising questions about the value of autonomy in our society. Increasing the degree of conditionality in the benefit system could perhaps add strength to the argument that too often ‘poor people can be treated as though they have no right to pursue a career of their choice, how to allocate time between family responsibilities or work outside their home or how to meet their family responsibilities. Some would argue that ‘poor people do not receive the same minimum respect as other citizens (Young, 2002). SECTION 4 Practice issues, challenges and dilemmas Some people with disabilities need extra resources, equipment or personal care to function independently and/or benefit from welfare-to-work government policies. In relation to people who misuse alcohol and claim Employment and Support Allowance on the grounds of incapacity, this section will examine some of the current practice issues and the main challenges and dilemmas that can arise. Many people with substance misuse issues appear to lack serious motivation to change behaviour that could be described as self-destructive. In relation to what works to motivate people to change, research has shown that scare tactics and confronting individuals are likely to lead to a defensive reaction, whilst labeling an individual as an ‘alcoholic or ‘addict is unhelpful and does not support the person to change (Goodman, 2007). Setting goals is important, but for any assistance to be successful, such goals must be a shared aspiration between the individual and worker. How successful the new system will be in helping people who misuse alcohol return to work will perhaps be more related to how well it works with individuals in assessing what they are capable of and how effective it is in assessing what help and support service users need to manage their condition, rather than the increasing conditionality and penalties. The Welfare Reform Act (2009) gives Job Centre advisers the power to assess individuals for alcohol problems and to force those with a dependency to undergo treatment. Individuals who refuse will lose benefits. Critics argue that job Centre advisers do not have the training for this role, and that specialised drug and alcohol professionals would need to carry out such assessments. There is also concern whether drug and alcohol services have the resources to deal with the increased number of perhaps, involuntary clients. The charity Alcohol Concern estimates that only one in 18 individuals who have an alcohol dependency can to access treatment (Hunter, 2009). The focus on what works best with alcohol and drug problems is of great importance. Challenges arise from frustrations felt by workers seeing people with alcohol or drug problems repeatedly in and out of the ‘revolving door of services. Attempting to change a long term pattern of drinking is extremely difficult, with research showing that several or more attempts can be required. Petersen and McBride (2002) highlighted that: â€Å"The inability to stop using drugs and especially the inability to avoid returning to use are at the heart of what we mean by addiction. In this respect, the problem of relapse is one of the defining features of the addictive disorders† (Petersen and McBride, 2002, p189) If relapse is a defining feature of the addictive disorder, how do welfare changes which make more condition and create more complex systems incorporate this known feature of the addiction cycle? Dilemmas arise in relation to the new system and the lack of sensitivity to the particular conditions such as alcohol abuse with its relapse and periodic ‘down periods. Critics point out that an individuals alcohol dependency might be an indication that he or she is struggling to cope and that removing benefits could have detrimental effects. Removing or reducing alcohol dependent service users benefits could create more strain in their lives and make their alcohol issues worse. This, in turn, would be less likely to help individuals in getting back to work, and therefore the new system would have achieved the opposite of its intended purpose. How individuals would

Historical Themes of Garcia Marquezs One Hundred Years of Solitude

Historical Themes of Garcia Marquez's One Hundred Years of Solitude  Ã‚      Garcia Marquez has said that "One Hundred Years of Solitude is not a history of Latin America, it is a metaphor for Latin America" (Dreifus 1983:1974). The historical themes include conquest and colonization, settlement and scientific discovery, civil wars, foreign economic intervention, technological change, and finally the decay and disappearance of a long-established way of life. The original Spanish conquest is alluded to when, in the first chapter, Jose Arcadio Buendia finds an old suit of armor and the remains of a galleon, mysteriously stranded several kilometers from the sea. The early Spanish colonization and the devastating pirate raids of the English sailor, Sir Francis Drake, are referred to in the second chapter. Subsequently, no more is made of this theme. Pioneer settlement is the real beginning of the story of Macondo. It is at first "a village of twenty houses of mud and canestalks on the bank of a diaphanous river. . . . The world was so new, many things did not have names, and to mention them one had to point with a finger." (71) Just so: when the real pioneer families made their first crude homes in the forests of the Americas, they found many things-plants, animals, minerals - they had never seen before and for which they had no names. That was one reason Europeans referred to the western hemisphere lands as the New World. Typical of such villages, which were established on the banks of rivers in all the Spanish territories, Macondo is governed by its founder, Jose Arcadio Buendia, as a kind of village chief; Ursula, his wife, cultivates a little plot of land and the men, apparently, also hunt for food (although hunting is n... ...very rapidly. In real history, this is the period of the world-wide economic depression that began in 1929 and lasted a decade, until the beginning of World War II. Then, in the last chapter, when the last Aureliano finally leaves the house that has been his prison, we seem to be in a new kind of Macondo. There are more people around, including several who are quite unlike any we've met before and seem unrelated to the old families of Macondo. What sort of town is this that has an eccentric Catalan dealer in rare books frequented by a group of eager young writers? The town also has a drugstore, which we have never heard about before, attended by an Egyptian-eyed girl named Mercedes. It also has some new and extravagant brothels. Works Cited: Garcia Marquez, Gabriel. One Hundred Years of Solitude. Trans. Gregory Rabassa. New York: Harper Perennial, 1991.

Reaction Paper On Stage Play Essay

STARS (JP Lopez) Characters: Cindy Liper as Wilma Jerie Sanchez as Juday Patricia Lopez as Norma Ken Sadsad as Edward Junelyn Villareal as Jolens Jm Encinas as Boyet SUMMARY: There were 2 known person in showbiz , who are old friends,but because of their feelings on a guy they became enemy for a long time..even if they are neighbors they have been outdoing & became worst.E ven if their maids (yaya) are in the same situation and same thought. This 2 known person in showbiz have a sons who promised them to bring them in United States . And when their sons came home from America , they are trying to say that their son is better than the other. And when they are fighting / quarilling again ,their sons admitted that they have re3lationship , and intend to live abroad and because of that unexpected news ,they felt guilt, they realize and awakened that fighting against each other is no good thing to offer. And lastly they became friends all over again. REACTION: This play is so fuuny.. because each one of them delivered their role nice & energetic. Most specially Norma & Wilma ,together w/ their maids Judy & Jolenz.. And I like that play very much.,it is because they made me happy. PITIK SURPLUS CHARACTERS: Cherry Bagtas as Benny Chin Ortega as Eagle Patrick Libao as Bok Gabby Bautista as Batik SUMMARY: This 3 siblings have a store/ shop where-in all their selling goods are came from stealing.,Because of this, they already mastered the act of stealing like AKYAT-BAHAY, SHOPLIFTING, etc. And the manager of this shop is a young boy at the age of 7, he can manage the shop accordingly. One day his elder sister & brother want to change their bad lifestyle in a good & honest work/job. And because of their aunts letter who are in the jail ,they have a chance to change into a good person, but this young boy doesn’t like the opinion of his sister & brother..While they have their impt. Conversation.the police came to arrest them bec. Of some crimes they did, this young boy said that they kidnap him, and he told this to safe him from tha policeman..While he is emerged, his brother & sister are arrested. REACTION: This is the story that I appreciate most , it is bec. Even if Batik isw only a 7 year old boy he can as older as its sister & brother. And I impressed the way Batik deliver his role . The whole-play is good and interesting. STRANDED(VINCENT TANADA) CHARACTERS: Monique Azzereda as Debbie Mar Miranda as Wally Jordan Ladra as Senedy Kevin Posadas as Pepper SUMMARY A childhood friends decided to have a trip in hongkong. While waiting for departure a typhoon came that the reason why they’re been stranded in the H.K. airport. . Debbie & Senedy are having a secret relationship, but they don’t know how to profess their rel. to Wally & Pepper..Unexpectedly Pepper has feelings to Debbie where in Pepper & Debbie are brothers..But bec. Of Pepper’s situation , Senedy decided to secret their rel. w/ Debbie . but Pepper told to them that he already know the secret of the 2..and they did not admit ..after that a good news came that their flight to Manila as finally oik. REACTION: This play is all about friendship and love. I liked how Senedy take good care of his brother who are not in good condition. And I liked the way they acted, even if they are not as serious as Pitik Surplus actors/actes acted.but over all this is a good play. SPIRITS(Patrick Libao) CHARACTERS: Chris Lim as William Adeele Ibarrientas as Zenaida SUMMARY: A guy having a medical problem because he can’t able to get away from the past when the time of Spaniards . And he can saw frightful things around him he felt fearful & threatened ..But his wife are keep on teeling that the things that he can see is just only his imagination,but he is still not believen in his wife, instead he always hurting his wife just like before when his wife are still alive.. And when he realize everything that his parents & wife are already dead , he understood everything that is happening around him. REACTION: Since this is my first time to watch a horror play like this .i was so scared when-ever the ghost are appearing.. The whole story is good..And I impreesed the way Zenaida & William acted.

Analytical review of the financial position and reporting

This is what the University of Bradford policy on academic integrity says about plagiarism: â€Å"A dissertation, thesis, essay, project or any other work which is not undertaken in an examination room under supervision but which is submitted by a student for formal assessment must be written by the student and in the student's own words, except for quotations from published and unpublished source, which shall be clearly indicated and acknowledged as such†¦ † If you copy work for assessment, it defeats the whole purpose of the exercise.When work that you have copied is marked it is not your progress that is being evaluated but that of somebody else. And if it is someone else's work, the feedback you receive will not help you improve your own potential. Plagiarism is an issue that the University of Bradford takes very seriously and is treated as a form of Academic Misconduct (or cheating). There are four main forms of plagiarism: 1. Copying or using another person's work, including the work of another student (with or without their consent), and claiming or pretending it to be your own; 2.Presenting arguments that use a blend of your own and the directly copied words of the original author, with or without acknowledging the source; 3. Paraphrasing another person's work, but not giving due acknowledgement to the original writer or organization publishing the writing, including work on Internet sites; 4. Colluding with other students and submitting identical or near identical work. However it is very important that you are aware of Self-plagiarism. This is described in a document called â€Å"What is Academic Misconduct† which is available on the Legal and Governance website.You must not submit the same assignment, or the any part of that assignment, as the assessment for two modules, nor should you â€Å"cut and paste† large sections of work from one submission into another. You can refer to your own work (whether vomited for another mod ule or published elsewhere) but you must acknowledge this by citing the original work, Just like any other source that shapes your own work. How to avoid plagiarism: Applying, analyzing, criticizing or quoting other people's work is expected of you and is perfectly acceptable providing you always: 1.Attempt to summarize or restate in your own words another person's work, and give acknowledgement to that person. This is usually done by citing your sources in the text of the assignment and presenting a list of references at the back ; or 2. By always using quotation marks (or indenting lengthy quotations in your text) to distinguish between the actual words of the writer and your own words. Once again, you would cite all these sources in the text straight after the quote and present full details of these in your list of references.Using Turning: You must be very careful to ensure that your submission is free from Plagiarism before you submit it. All submissions are made electronically via Turning which is a piece of software that is able to identify â€Å"non-original† content within a submission. When you submit your work it is matched to previously submitted work both at the University of Bradford, on the web and work submitted to other Universities across the world. You will be presented with an Originality Report which will highlight any non-original content in your work.You are permitted to submit a draft version of your work to Turning before the final submission deadline. This will allow you to see the Originality Report for the draft and to address any issues that the report identifies. The report can take a few hours to generate, so give yourself sufficient time to receive and examine the report and to be able to work on your submission as necessary before the deadline passes. It is essential that you understand what is expected and how plagiarism can be avoided.The university provides a great deal of resources to help students understand their r esponsibilities. Information about these services is available at the LASS workshop site. If there are any specific issues relating to plagiarism and or Turning please contact the relevant Module Leader or your Personal Academic Tutor. Executive summary The purpose of this report is to prepare an analytical review of the financial position of BP Billion, using the ratio analysis as a financial instrument.This review is Sistine to the stakeholders (investors), based on the latest available annual financial statement, to identify and reconcile the group's profit position and identify trends in the business performance. The company's performance is analyzed more deeply using ratio analysis. In addition, we will compare the group main indicators with the respective figures of close competitors such as ROI Tint, Vale S. A. And Alcoa Inc. As well as Mining Industry and Energy Sector average coefficients (Scimitars 2014).Background Information BP Billion was set up in 2001 as a result of a Dual Listed Company (DEL) merger twine Broken Hill Proprietary Company known as BP Limited, an Australian-listed company, and Billion Pl, a I-J-Existed company (BP Billion 2013). Although the companies have preserved their separate ownership structures both are run by the almost identical committees of directors and one managing body. It is a leading global resource company and its major business units are: Copper; Iron Ore; Manganese and Nickel; Coal; and Aluminum, Petroleum and Potash.The aim of the group is to provide long-term shareholder value through the development, acquisition and marketing of natural resources. Despite the continuing recession the group has continued to retain its market position with capitalization US $147 billion at 30 June 2013, revenue US $66 billion and net profit US $11 billion for 2013 financial year and there are now 128 thousand employees and contractors working in 140 subdivisions in 26 countries (BP Billion 2013). This year the group announced t he appointment of Andrew Mackenzie as CEO who replaced Marcus Slippers.The company being a participant of the Voluntary Principles on Security and Human Rights (2014) conducts the corporate procedures and policies in concordance with hose principles to provide security for its operations. The recent study suggested that the 90 fossil fuel marketers (Goldenberg 2013) are in charge of two-thirds of the greenhouse gas emissions produced in the industrial age and BP is in this list. According to the management's statement Just the tenth of the emissions are from direct operations, while the rest are from outsourced goods (Hannah 2013).In 2011 BP Billion initiated with University College London the foundation of two energy institutions aimed at teaching and research of sustainable use of the environment and resources (CUL 2011). Basis of preparation The financial information for the year ended 30 June 2013 has been prepared on a going concern basis in accordance with Australian Accountin g Standards that is an Australian equivalent of International Financial Reporting Standards (FIRS) and FIRS and their interpretations as adopted by European Union effective as the reporting date.The principles of accounting for DEL merger were adopted under I-J and Australian Generally Accepted Accounting Practice (GAP) and the consolidated financial statement is compiled as follows: Assets and liabilities of the BP Billion PL and BP Billion Limited Group were consolidated at the date of the merger at their book value; Results for the period ended 30 June 2013 comprise the consolidated data of the both entities.A number of new standards and interpretations have not yet entered into force, and their demands are not taken into account in preparing the consolidated financial statements: FIRS 11 Ð’Â «Joint ArrangementsÐ’Â » modifications were not applied but will have an impact on financial years commencing from 1 July 2013. The company will recognize its share on a single line in entities where it does not meet with the revised definition of Joint control. AFRICA 20 Ð’Â «Striping Costs in the Production Phase of a Surface MineÐ’Â » modifies the policies for production striping and applies to annual periods starting on 1 January 2013.The company disclosed the effect of adjustments at the transitional date of 1 July 2011. Ratio Analysis External factors and trends affecting to the group's financial outcomes The major external trends and factors have had a considerable impact on the company financial position and ratios and the next section disclosures them. Commodity prices. Metal commodity prices were decreased in comparison with the previous year as a result of apply growing faster than demand. For instance the average price of Iron Ore decreased 16% from IIS$1 51 /DMS to IIS$127/DMS, Aluminum decreased from IIS$334/ DMS to US$327/DMS according to the Note 3. . 1 of the Financial Statement (BP Billion 2013). Metal products share in aggregate reven ues exceeded 63% whereas crude oil and gas totaled 20%. Metallurgical coal price decreased 31% from IIS$239/t to IIS$1 59/t mostly driven by low growth rates of global pig iron production. Conversely energy commodities' price were affected positively namely crude oil price increased by 8% driven by Chinese demand growth in the first half of the year followed by moderate improvements in macroeconomics in the United States later. In whole the price effect reduced underlying BIT by IIS$8. Billion but partially offset by increased sales volumes. Exchange rate. Other substantial risk influencing profitability ratio is exchange rate as majority of sales are denominated in US dollars as well as this currency plays major part in the group financial activities. Operating costs are primordially influenced by changes in local currencies such as South African rand, Chilean peso and Australian dollar. Overall the Australian dollar, Brazilian real and South African rand ended the financial year w eaker against the US dollar, while the Chilean peso strengthened.Product demand and supply. Global demand and supply for the products is a crucial factor of market prices, and fluctuations in commodity supply and demand influence the group performances, including asset values and cash flow. The company forecast relatively balanced growth over the long term as large developed economies, such as the US, grow despite fiscal challenges and China also shows the development of its economy. Operating costs. As the product prices are regulated by the global commodity markets controlling production costs is a key task of the management.The company could reduce external services by IIS$2 billion and third party purchases by IIS$O. 7 billion, government royalties by IIS$O. 4 billion and exploration and evaluation expenses by IIS$O. 6 billion. But these reductions were offset by higher impairment charges of IIS$I . 9 billion, additional depreciation charges of IIS$O. 5 billion, decrease in fore ign exchange incomes of IIS$O. 2 billion as it was shown in Note 3. 4. 4 of the annual report (BP Billion 2013). Capital and exploration expenditures.This item increased almost 77% in the previous 2012 year from IIS$13 billion in 2011 to IIS$23 billion. It related to investments in project pipeline, especially in Petroleum, Iron Ore and Coal divisions. The management concentrated on monitoring capital and exploration expenses in the reporting year and it reduced by IIS$O. 7 billion. Interest rates. The company financial performances are sensitive to alterations of interest rates as the majority of company borrowings are based on floating interest rates (see the Note 29 of the financial statement).Based on the net debt position as at 30 June 2013, taking into account interest rate swaps, cross currency interest rate swaps and captions, it is estimated that a one percentage point increase in the US LABOR interest rate will decrease the company's equity and profit after taxation by US $136 million. Profitability ratio In this year Return of capital fell by 26% as against 2012 year and equaled 17% (see Appendix 3). Firstly, it associates with the reduction of Gross profit by 19% or almost IIS$4. Billion as the income fell by 9% (see Appendix 1), namely Coal unit's revenue reduced by IIS$2. Billion, Iron Ore income by IIS$2. 4 billion (see the section Ð’Â «Commodity pricesÐ’Â »). In any case it should be noted that this figure is considerably high than the close competitors' results: Vale S. E. (2014) showed 14%, ROI Tint (2014) 5% (see Appendix 3). The details of calculations are given in the Appendix 4. Gross profit margin ratio equaled 29% although that is less by 11% as compared to 2012 (see Appendix 3).This can be explained by disproportionate decrease of production costs by 4% billion (see the section Ð’Â «operating costsÐ’Â ») with respect to revenues (see the section Ð’Â «Commodity pricesÐ’Â »). But it corresponds with the respective average ratio of Metal Mining Industry (Scimitars 2014). Vale S. E. ‘s figure exceeded with 30% Gross margin (see Appendix 2) but its Net profit margin totaled Just 1% due to extremely high interest expenses (see Appendix 2) whereas BP Billion demonstrated consistent performances with 17% Net profit margin.Net profit margin for 2013 totaled 17% as against 22% for previous year chiefly due to decrease of the amount of Gross profit (see the previous paragraph) and increase of financial expenses by 60% (see the section Ð’Â «lintiest ratesÐ’Â »). In spite of this the company's result is outstanding in comparison with the industry index (2%) as well as immediate rivals (ROI Tint – 2%, Vale S. A. – 1%). Efficiency ratios Asset turnover ratio of the last year decreased by 17% and totaled 0. 6.This is due to the fact that the amount of total assets were increased as additional construction expenses were capitalized to the sum of IIS$20 billion, and decrease of t otal revenue of the group for reasons described earlier (see the section Ð’Â «Commodity pricesÐ’Â »). At the same time the group continues to use its assets efficiently in comparison with lose rivals 0. 5 for ROI Tint (2014) and Vale (2014) 0. 4 (see Appendix 3) as well as the average industry figure (0. 4). The details of calculations are given in the Appendix 5.With respect to Receivable turnover ratio it has not been changed and equaled 9 that is in the middle of ROI Tint and Vale's coefficients (10 and 7 respectively). The decrease in Trade and other receivables correlated with the same trend in the revenues of the last two years (see the section Ð’Â «Commodity pricesÐ’Â »). Interestingly, the industry average ratio did reach 12 (see Appendix 3). Inventory turnover has slightly en decreased by 6% and totaled 11 that is twice better than industry figure (5) and close rivals (8 and 10 respectively).The number of employees increased by 7% and totaled almost 50 thous and. It together with the revenue reduction resulted to Revenue per Employee ratio that decreased by 14% and equaled IIS$I ,332 thousand per employee. At the same time this performance significantly exceeded the industry average ratio (IIS$486 thousand) as well as close competitors (ROI Tint with IIS$775 thousand and Vale S. E. With IIS$583 thousand). It can be explained by diversified cuisines structure of the group as the average Energy sector Revenue per Employee totals US$1,896 thousand at the same period of time (see Appendix 3).Liquidity ratio The current ratio totals 1 that indicates that the group has enough short-term assets to cover its short-term debt. It is advisable to improve this performance further (0. 9 for previous 2012 year) as for instance the industry (1. 9) and major market players (ROI Tint 1. 4, Vale S. E. 2. 5) demonstrated better short-term financial health. The details of calculations are given in the Appendix 6. Quick ratio also remains worse Han competit ors. But it corresponded with the industry average figure 0. 6 and seemed enough (see Appendix 3).Financial gearing The Gearing ratio has slightly been changed and totaled 39% and it indicates relatively prudent attitude of the management and low degree of creditor's funds (see Appendix 1). For example the same coefficient for both of close rivals' equaled 44% whereas the industry average figure exceeded 150%. The details of calculations are given in the Appendix 7. The performance of interest cover ratio was felt by 56% due to impact of interest rates (see the section Ð’Â «lintiest ratesÐ’Â »). Even so it showed due to low gearing and high gross profit of the group (see the respective analyses).Investment ratio Price per earning for 2013 equaled as 12 and became worse as against 8. 8 for previous period. It associates with the reduction of earning per share by almost 30% (see Appendix 1). But dividend yield with 8% is positive as compared to rivals (ROI Tint 4%, Vale S. E. 1%) and average industry ratio (2%). Conclusion Based on the review above we can see that BP Billion is a highly profitable company that provided consistently strong operating performance during the analyzed period of time. The total dividend for 2013 was increased by 4% to IIS$116 cents per share (BP Billion 2013).The low gearing ratio in comparison with rivals indicates the group's financial strength and invulnerability to downturns in the business cycle that is important particularly in the last years. The high efficiency ratios witnessed how well the group used its assets and liabilities internally relative to the others. Also we saw its importance because an improvement in these ratios translated to improved profitability. Though the current ratio is relatively lower than he industry average likely the group will not experience any difficulty meeting current obligations.